Find answers to common questions about PintorLab and our tools.
PintorLab is an all-in-one AI-powered creative workspace built by PickCreation LLC. It brings together design, collaboration, media editing, file transfer, document conversion, forms, and content publishing tools in one place, so you don't have to juggle separate apps and subscriptions for each one.
With one account you get access to Design Studio, Workspace, Dev Studio, Brand Kit, AskFlow, Clips, PTransfer, PDF Converter, Convert & Optimize, Forms, Polls & Quizzes, Social Publisher & Hook Generator, profile pages and portfolios, the job marketplace, Focus Music, and Time Tools, all working together in one workspace.
Yes. PintorLab has a Free plan to get you started, plus Pro Creator and Business plans that unlock more credits, higher limits, and additional features. You can compare plans on our Pricing page.
All payments made to PintorLab are final and non-refundable unless required by law. Because credits, generations, and exports are processed and delivered instantly, we encourage you to try the Free plan or available trial credits before purchasing a subscription.
Yes, you can cancel anytime from your account settings. Cancelling stops future billing, but it doesn't refund the current billing period.
You must be at least 16 years old, or the age of majority in your country, to create a PintorLab account.
No, we do not sell your personal data. We only share information with trusted third-party providers who help us operate PintorLab, such as payment processors, hosting, and analytics providers.
No. When you use an AI-powered feature, your prompts and content are processed only to deliver that feature. We do not use your private content to publicly train AI models without your permission.
You do. You retain full ownership of everything you upload or create with PintorLab, including your designs, files, videos, and documents. We never claim ownership of your content.
PTransfer sends files directly between devices using encrypted peer-to-peer connections whenever possible, so your files aren't stored on our servers. If a direct connection can't be made, files may be temporarily stored in secure cloud storage and are automatically deleted after your plan's retention window.
Yes. Workspace lets you collaborate with teammates, classmates, or friends through channels, chat, and shared spaces, right inside your PintorLab account.
The Marketplace lets you browse and discover other PintorLab creators, students, freelancers, and businesses. Visit the Marketplace page and use the filters (profile type, skill, language, country, city, availability) or the search bar to find people whose work matches what you're looking for, then open their public profile to see their portfolio, services, and experience.
Go to your Account page and click "Edit Profile" to add your bio, profile type, services, experience, education, portfolio, and social links. Once set up, your profile is available at pintorlab.com/@yourusername and can be discovered by others in the Marketplace.
Open their public profile page and use the Message button to start a conversation. Messaging is free for everyone on PintorLab, no subscription required.
Yes. We use essential cookies to keep the platform secure and working properly, plus functional and analytics cookies, and advertising cookies on some free pages. You can manage most cookies through your browser settings. See our Cookie Policy for details.
You can delete your account at any time from your account settings.
You can reach us by submitting a support ticket from your dashboard or through our Contact Us page.